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| If
you are a new user or have a
promotional coupon, click below. |
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| In
addition to your current location,
quickly identify other marinas
and locations nationwide where
you can use your account. |
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Providing
unparalleled
Boater
support
is a critical
aspect
to our
service.
We are
committed
to providing
the highest
levels
of service
in the
industry.
We
offer
several
service
options
including
web based,
e-mail
and a
24 hour,
English
speaking
call
center
that
can answer
most
Boater's
sign-up,
billing,
and technical
issues. |
Call
Center Support |
| Air2Access
brings into
play a 250-seat,
carrier class
customer
call center
that can
answer most
of your sign-up,
billing,
and technical
issues 24/7. |
| Our
24/7
Call
Center
services
include |
- General
Questions Regarding Service & Locations
- Basic
Wi-Fi Card Driver Help
- SSID
Configuration
- Login
Difficulties
- Network
Outage Notification
- E-Mail & VPN
Issues
- New
Account Sign Up
- Billing
Statement Questions
- Credit
Card Issues
- Roaming
Questions
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| Contact
our
customer
support
center
at
the
following
number: 866-307-6848 |
|
Please
be sure to
have your
Air2Access
username
and password
ready for
the representative. |
Once
the nature
of the problem
is determined,
we'll either
fix it or we
may need
to point
you in the
direction
of the appropriate
vendors (e.g.
your PC or
operating
system vendor)
for resolution. |
E-Mail
Support |
For
any questions
that are
not particularly
time sensitive,
or do not
need direct
interaction,
please
email us
at Techsupport@Air2Access.com . It
is our
policy
to respond
within
24 hours
of receipt
of your
e-mail.
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Please
go to our
comprehensive,
easy to
use FAQ Section. |
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