The
Air2Access
Marina
Support
Team is
a group
of highly
knowledgeable,
experienced
support
specialists.
We are
constantly
monitoring
the network
at our
control
center
and use
alerts
to head
off any
issues
before
they become
problems.
When
a problem
does
occur,
we
are
trained
to
handle
a comprehensive
range
of
technical
and
operating
issues
to
keep
Boaters
connected
and
the
Hotspot
online
twenty-four
hours
a day,
seven
days
a week.
Our
Marina
Technical
and
Operations
support
includes
both
live,
online,
and
e-mail
options:
Whichever
method
you choose,
our support
team is
focused
on providing
proactive
problem
tracking,
escalation,
and resolution,
timely
product
updates
and downloads,
as well
as access
to real-time
account
information.